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Who We Are

A national community minded company combining decades of human experience with clever digital tools.

What We Do

A socio-digital service offering a pavement to policy* approach.

How We Do It

Quantum powered PhygOS patched to an academically enhanced neurodivergent imagination engine*

The Ethical Canon

Executing the Hippocratic Oath for Technology

SOCIAL | DIGITAL | SOLUTIONS

SOCIAL | DIGITAL | SOLUTIONS

We're a locally anchored, community minded company with a global dialect. We listen, process and deliver, operating our unique Quantum powered PhygOS to engineer bespoke socio-digital solutions. With which, by commission and contract, we address civic, community and corporate challenges.

Culture | Community | Connectivity

Culture | Community | Connectivity

A socio-digital consultancy stacked with corporate credentials, mesh-network infrastructure and terabytes of Tech talk. Yet our operating system is entirely human. Leveraging half a century of lived experience, we combine cultural roots, neurodiversity & advanced digital tools to design frameworks that deliver socially scientific, sustainable outcomes.

ACCESS | ENGAGE | ASSIST

ACCESS | ENGAGE | ASSIST

In an era lacking trusted connections, shared commons and social spaces. LISTENai engages new forms to pioneer a unique process. Cloud based or face to face we create the contemporary civic square. Simultaneously strengthening systems, empowering community & animating enterprise whilst we research & analyse.

Ben Straughair

System Architect & Founder

As the Founder of LISTENai and The Croft, Ben brings 30 years of cross-sector "design-to-delivery" experience spanning the Arts, digital culture, and neurodivergent youth work. Academically trained at The Bauman Institute under Zygmunt Bauman, he champions a "Liquid Sociology" approach to civic regeneration.

Leveraging decades of lived experience, Ben designs inclusive, person-centred strategies that prioritize "Social Scaffolding"—focusing on healing and architecting organizational narratives rather than simply "fixing" them. As Strategic Lead, he builds macro-level data infrastructure and deploys "Phygital" community hubs to combat digital poverty, ensuring global digital strategies always resonate with local human dialects.

The Croft CIC

Public Engagement Portal & Proxy

Operating as the dedicated Community Interest Company for LISTENai, The Croft is the essential "Social Operating System" that powers our digital infrastructure. It acts as our public engagement portal and trusted community proxy, ensuring that all socio-digital architecture remains deeply rooted in local sociology.

As the primary conduit for frontline deployment, The Croft translates macro-level tech strategy into grassroots activation. By managing complex Community Asset Transfers and deploying integrated cultural programmes, it guarantees that every Pavement-to-Policy framework is built on authentic, lived experience and active civic participation.

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Location 15 Fern Valley, Crook,
County Durham, DL15 9PZ